I am utterly devastated to share that we had to say goodbye to Gatsby cat the other evening, something I desperately hoped to never have to do and for which nothing could have prepared me; my heart is shattered into pieces. He was my most loyal, loving and constant companion for the last 15 years, and my world is noticeably emptier and dimmer without him by my side. I miss the fuzzy grey guy more than words can express.
It’s time to let go of the negative people in your life, they’re only bringing you down.
(Also: Keep up those 2018 goals, they were good ones)
Plan that trip to AK - Olympic - Badlands - the Faroe Islands that you've been meaning to take / Don't skip leg day / Go to bed early / Read all those books you've been stockpiling / Wear more pink? / Tell your parents that you love them every chance you get; call your friends back / Be kind to yourself and at the end of the day, don't sweat the small stuff
We adopted six new members into our family this past week. ♥
At some point in my early, entrepreneurial life, I asked my parents, "How come there is a Mother's Day and a Father's Day, but not a Daughter's Day?" Lacking any sort answer that would have been acceptable to my determined self, my parents thereafter named April 20th as "Daughter's Appreciation Day", set to be celebrated each year on the day of my adoption. When I was younger, this Comfort family holiday was entirely self-serving, as it meant I received extra dessert, a new handmade sweatshirt from my mom (complete with puffy pain and iron-in decals!) and a few extra dollars for my piggy bank. As I've grown older, however, I've come to realize that Daughter's Appreciation Day is less about giving to me than it is for me giving back, as it provides me with the opportunity to reflect on how grateful I am for every day that I have with my parents. Despite how hard the Hallmark industry may try, holidays aren't a commercialized venture in our family, and while we have no need for a "special day" to show thankfulness and love, I'm pretty sure that it doesn't hurt to have one anyways. 😊 So today: Here's to my mom and dad, the two most wonderful, inspiring, loving and selfless individuals I know. I'm eternally proud to call myself your daughter.
SALISBURY, MD. -- Santa Claus is coming to town. Or at least some of his helpers are.
When holiday shoppers phone in their Christmas gift lists to Santa's helpers at companies like Macy's, the Sharper Image, Frederick's of Hollywood and Saks Fifth Avenue, they're really calling operators at a former steakhouse here.
For more than a year, operators at CallCenter Services, a Cresskill, N.J.-based telemarketing company, have answered phones here for catalogue orders from across the nation. Each day, two facilities in Salisbury handle about 10,000 phone calls for catalogue orders and customer service. Each call takes about three minutes to process in the 24-hour-a-day, seven-day-a-week facilities.
CallCenter employees consider themselves a high-tech answering service that takes and processes orders to central warehouses across the nation, and neither rain nor snow nor dark of night stops the operation.
Companies like Macy's and the Metropolitan Museum of Art are joining a growing list of firms that use the services of the 20 companies similar to CallCenter.
CallCenter Executive Vice President Douglas Comfort says mid-sized companies that cannot afford to staff multiple phone lines or buy expensive computers can have their work done for them. CallCenter charges its customers on a per-phone-call basis.
CallCenter began operation in 1986 and moved to Salisbury almost two years ago. Salisbury was chosen, according to Comfort, because it is a point-of-presence city, meaning that it is a drop-off point for long-distance carriers American Telephone and Telegraph Co. and MCI Communications Corp. The city also boasted an ample and competent labor supply, Comfort said.
"We liked the quality of people we saw here," said Comfort. "We've been very pleased so far with the caliber of people who've worked for us."
Comfort said CallCenter makes most of its promotions and managerial choices in the area. "We have lots of talent right here," said Salisbury division director Steve Groom. "We make our additions to management from within."
Operators begin by learning the Frederick's of Hollywood catalogue and merchandise line and move on to other sales. Some experienced operators know as many as 10 companies' products. A computer tells operators which company a person is calling and the operator can immediately access a computerized order form.
Once the order is complete, it is electronically sent to the company's distribution center, from which the order is shipped. The entire process can take as little as a couple of days.
But with the extensive technology needed to run the operation, what happens when power fails or computers break down? CallCenter has battery-operated back-up power supplies and soon will get a generator. Each computer program is written in-house and tested before it is used, Comfort said. A technician also stands by to take care of any problems.
Despite the recession and a decline in catalogue mailings because of high postage and shipping costs, Groom and Comfort say CallCenter's business is growing.
"We've grown about 30 percent and that has helped us get through the recession," said Comfort. Groom said CallCenter expects to employ almost 300 people by Christmas.
August 5, 2010 - Alameda with the BFF.
